Human rights policy

ALT Telecom Public Company Limited and companies in the group (“Group”) has an ideology in conducting business with integrity, adhering to social responsibility and all groups of stakeholders in accordance with good governance and code of conduct. in the protection of human rights Therefore, it gives importance to the promotion and protection of human rights and all groups of stakeholders. by supporting and complying with the law Strictly comply with both national and international standards on human rights. In particular, supporting and complying with the United Nations Universal Declaration of Human Rights (UNDHR) and the International Labor Organization (ILO) Declaration on Fundamental Principles and Rights at Work. Fundamental Principles and Rights at Work) ensures that the Group's business operations free from human rights violations Therefore, it is deemed appropriate to establish human rights policies and guidelines to prevent human rights violations in all business activities of the Group. including the supply chain and business partners.

1. Definition of terms

Human Rights refers to the basic rights that all human beings are guaranteed or protected from discrimination based solely on differences of body, mind, race, nationality, religion, sex, language, age, skin color, education, social status or subject matter. other things according to the laws of each country. and according to the treaty that each country has an obligation to comply with

2. Scope

This policy applies to the business operations of ALT Telecom Public Company Limited and companies in the group. Including a group of partners and business partners. in order to be able to apply it in business operations and encourage People involved in the supply chain respect human rights.

3. Guidelines

To promote respect for human rights throughout the organization. and to build confidence that all employees and all groups of stakeholders are treated, protected and respected for their fundamental rights equally and fairly. Avoid actions that violate human rights. The Group therefore has established a human rights policy. with the following guidelines

      3.1 Labor rights of employees 
The Group treats employees fairly. Recognize and value human differences. open to diversity Do not discriminate and do not discriminate against employees or job applicants on the basis of age, race, gender, color, education, religion, creed, country of origin, citizenship, sexual orientation, physical or mental disability. as well as social status and treat everyone with human dignity and respect for private life Support measures that will lead to the elimination of forced or involuntary labor and child labor. In addition, the Group places importance on the equal rights of women. Under the Optional Protocol to the Convention on the Elimination of all Forms of Discrimination against Women, priority is given to and respect for freedom of nationality. social status, health, education, right to work social class race, etc. The Group will strive to maintain fair working conditions. Be a good role model in business and other areas. that is in line with human rights Including providing opportunities for employees to express their opinions on all matters including issues related to human rights.v

      3.2 Customer Rights 
The Group places importance on to maintain customer privacy strictly There is a system to store customer information safely. There are measures to maintain customer confidentiality. Do not pass on the information without the consent of the customer and do not use the information for the benefit of oneself or others wrongfully. The Group will focus on and develop standards of care. Protect customer information as efficiently as possible. There is a policy on the use of information within the company. and internal control as a guideline for practice

      3.3 Partners and Business Partners Rights
The Group will sell products and provide services that comply with international standards. The Group will uphold the highest standards of business ethics. personal dignity and expect business partners and alliances to respect human rights and conduct business in accordance with the Company's rules and regulations and in accordance with the Company's Code of Conduct in order to prevent any involvement in the operating process that may cause harm or violating human rights as well as promoting respect for human rights By complying with various human rights laws and regulations. strictly and urges to respect these laws and regulations throughout the supply chain. In addition, it has encouraged partners and business alliances to participate in ethical business operations. and have social responsibility to foster a culture of mutual respect Including continually developing competitive abilities.

      3.4 Community and Environmental Rights 
The Group places importance on business operations that are responsible for the community, society and environment. with a policy to conserve the environment It is a guideline to use in the business of the business group to affect the community. society and the environment as little as possible by complying with the law Regulations and environmental requirements in various activities of the Company continuously and strictly In addition, the Group also places importance on the rights of all groups of stakeholders appropriately, respecting their rights and treating them fairly. To properly protect actions that may violate the human rights of stakeholders.

The Group has monitored, audited, assessed human rights risks and impacts. regularly along with setting guidelines or measures for risk management appropriately By giving every department a duty to supervise and manage risks under their responsibility. The Group develops two-way communication channels to promote knowledge and understanding. and practice in respect of human rights Including providing opportunities for employees and stakeholders to express their opinions, reflect on problems, report clues or complaints. In the case of events or actions that may be considered violations of human rights

This will be effective from February 23, 2021 onwards.

Mrs. Preeyaporn Tangpaosak
President
ALT Telecom Public Company Limited