Business ethics

 All executives aim to develop the organization in order to maximize benefits for employees, investors, and all parties involved in the business. Segment for the organization to be recognized internationally With a sense of responsibility toward the good governance of business operations It is adhering to performing duties transparently and verifiably. By respecting laws, rules and regulations, including morals, culture, values, and good ethics that have been widely accepted in society.

          As society and the environment are continually changing, business operations must be modernized and updated. Continuous advancement to meet various requirements, laws and regulations. business ethics The ethics of employees are therefore an important part in promoting and supporting good governance in the operations of the organization.

          With the determination to lead the organization towards sustainable development I therefore request the organization's representative to prepare a master document to be used as a guideline for strengthening the administration of good governance for all executives and employees.

ALT Telecom Public Company Limited has a main policy that In conducting the business of the company, it must be in accordance with the standards of righteousness according to international principles. The company aims to encourage all employees to have an understanding of the business management policy, which includes compliance with laws and good morals for society and people as specified by the company. In addition, the company has supported and encouraged all employees to fully understand and use it as a guideline for work. The content of the guidelines aims to cover Employee actions and employee relations with third parties The Company will adhere to this practice. and strictly enforced

“Leader in providing infrastructure services And be a business partner of telecom operators in the region.

All executives and employees of the Company shall use the following guidelines to strictly operate in the same direction. which builds confidence for customers and bring increased efficiency in competition Adding value and long-term business stability

5.1 Business operations of the organization:

          The organization will conduct business with efficiency and transparency in order to lead to the highest benefit of profit by taking into account continuous and sustainable business development as the main principle, as well as taking into account the best interests of customers, shareholders, employees. including social responsibility

5.2 Products and Service

          The organization is committed to continuously developing products and services to meet international quality standards. Respond to customer satisfaction quickly. at a reasonable price as well as developing new products to help improve customers' operational capabilities. as well as recruiting technology services to serve customers quickly and on time.

5.3 Customer Satisfaction :

          All staff's operations are aimed at serving customers efficiently and meeting the standards that customers are satisfied with. It also encourages all employees to have knowledge and understanding of the contents of the products and services assigned to them in order to convey knowledge and understanding to customers accurately and completely.

5.4 Social and Environmental Responsibility:

          The organization places importance on social change as a whole rather than business returns. This affects the physical, spiritual, emotional and social well-being of all employees. including people in society The company therefore has a policy to conduct business with responsibility to the community. society and environment both in safety, quality of life and conservation of natural resources

5.5 Occupational safety and health:

          The organization assumes an occupational health and safety management system in its operations. It is an important part of the management of the organization to achieve the objectives that the organization has set up as a policy. It is important and it is everyone's responsibility to consider occupational health and safety. of everyone in society, including strict adherence to laws and international standards Along with continuously improving to be up to date

5.6 Cultural and ethnic diversity:

          The organization supports multicultural and collective work regardless of gender, education, status, race and religion.

5.7 Mutual Respect and Freedom of Expression:

          The organization values mutual respect and freedom of expression in all respects. which openly and transparently discusses and exchanges ideas with each other It also encourages all employees to participate in decision-making and offer initiative and creativity to create new ways of working.

5.8 Honesty and objectivity

          The organization adheres to honesty and fairness as its foundation, which is the promise that the organization will strictly implement. By adhering to laws and ethical principles in conducting good business according to international principles.

Conducting business with honesty, integrity, transparency and fairness::

6.1 Business Ethics

Conducting business with honesty, integrity, transparency and fairness

          The organization focuses on management which must be accurate, transparent and fair as stipulated by the law and according to international standards The organization therefore adheres to integrity. Business is the highest standard of the organization. All employees have a duty to understand and implement it regularly and strictly. by performing duties under their responsibilities with integrity Honesty is the foundation which will bring credibility and the best interests of customers raw material suppliers, investors, employees and as well as people in society.

Compliance with the law different regulations , Related and customary practices tradition and good morals:

          Operations both related to the business and not related to the organization of all employees. must be within the framework of the law Regulations such as laws of the country, rules, regulations, and regulations of government agencies. professional ethics Employees must not even participate in, assist, or take any action. Which is a violation of various laws or customs, traditions and good morals that are widely practiced

Recording and providing truthful information correct be transparent and verifiy :

          Providing any information of employees to clients or others related to the company Either in the form of a document or by giving a notice on behalf of the company. Employees must provide truthful, accurate, transparent, verifiable information, which adheres to the same criteria as data recording. Whether in the form of printed documents, memorandums, messages and electronic data.

          The organization intends to supervise the operation of all departments. to prevent unlawful practices related regulations as well as professional ethics for long-term sustainable growth Including disclosure of information and cooperation with all agencies. both internal and external agencies, including government agencies

Corporate confidentiality:

          Information about the organization must be considered and kept as confidential as possible and must not be disclosed without the permission of the customer or an authorized person. Employees must be authorized by the authority established by the organization. to comply with the regulations of the company

Conflicts of interest :

          The interests of customers and the organization must come before the personal interests of all employees or stakeholders in order to be able to perform duties impartially without prejudice arising from the conflict between their interests to customers. and/or organization Employees are expected to act in a way which ensures that there is no conflict, or even the appearance of conflict, between the employee's personal interests and the employee's duty to the organization. or to customers, investors, including those involved in the affairs of the organization Employees must refrain from any action that may create a conflict of interest. along with all employees must disclose material matters, including their Or a family owned business, have a stake in the interests of customers. and/or organization and/or competitors of the organization Including people related to the organization If there is any doubt that such action will cause a conflict of interest or not. Ask for comments from the supervisor directly. or Department of Compliance and Internal Audit

Maintenance of property :

          Various assets Any assets that are within the organization or are part of it for which the organization is liable shall be clearly separated from employee property. both in terms of accounting numbers and storage of assets Employees whose duties are related to the stewardship of the organization's assets as defined. It must be consistently honest and careful. To ensure that the property retains its true value.

Operations using skills knowledge ability to effectively :

         The organization is committed to developing all personnel to have the knowledge, competence and understanding of the work content with international standards. All employees must make an effort to maintain knowledge standards. The ability to work continuously and continuously improve. Employees are responsible for understanding the factors. that have an impact on the performance in order to maintain the level of operational capability and for maximum benefit to the organization, customers, investors and people involved with the organization

Participation in outside activities and various community organizations::

         The organization aims to involve all employees in outside activities that benefit the Company. self and society as a whole The organization also supports external activities to develop the society and the environment which must not go against the widely practiced good morals and laws. and regulations related to the business operations of the organization

Provision of appropriate internal audit and control In all aspects of the organization's activities::

         All employees must understand and aware of the necessity of internal audit and control in all aspects of the organization's activities All employees must participate in the development of standard operating procedures. and help strengthen appropriate internal control. By developing yourself to have knowledge a thorough understanding of the work they perform In addition, if any point is found to be defective, it must try to fix it and notify the relevant authorities. To help prevent damage to oneself, the agency and the organization. In addition, the organization also promotes To develop the operation continuously as well.

Purchasing and Supply:

         to perform procurement and outsourcing operations as appropriate effective The organization adheres to the principles of justice. Allows the seller to participate in the sale of goods freely, which the organization takes into account the quality and value of use, including the ability to compete in cost.

Bribes or Discounts:

         The Organization does not allow the granting of any discounts other than what has been stipulated. unless approved by an authorized person within the scope of authority specified which must be considered as necessary and not contrary to general practice

         The organization has a policy against accepting bribes. And do not encourage participation in any fraud. Business dealings are based on reasonable factors such as quality of goods or services, price and delivery capability, etc.

         In business competition The organization has a policy to compete fairly. without supporting bribery or participating in any fraud to obtain business.

Employment:

         The organization has a policy of providing equal employment opportunities to individuals who meet job requirements. regardless of race, gender, religion, nationality, physical or mental disability. that the relevant laws and regulations in Thailand stipulate This practice also includes human resource management from appointment, promotion, termination, transfer and job assignment, salary, welfare benefits. Including severance pay to employees Based on comparison with the labor market in the same industry. corporate turnover individual performance including the requirements required by law

Work atmosphere:

         The organization will not tolerate sexual harassment and harassment or threats of any kind or even the risk of harassment. Or threats that affect the privacy rights of employees within the organization, regardless of consent or not.

         Drugs, liquor or intoxicants, gambling or illegal substances, the organization does not allow them to be brought or possessed or consumed or used that causes damage or poses a risk to the performance of duties. If violated, the organization will take disciplinary action, possibly including termination of employment. The company reserves the right to inspect without prior notice. or may send suspected employees for medical examination

Competition:

         The organization aims to promote business competition within the framework of good competition. Employees should refrain from damaging the reputation of commercial competitors by making malicious accusations. and not seeking confidential information of business competitors through dishonest means

6.2 Employee Code of Conduct

Loyalty:

         The organization encourages all employees to strive to perform their duties with integrity. Have responsibility for duties and pay attention to quality promotion performance and Develop the organization to excellence without taking advantage of positions The organization also encourages all employees to participate in the organization based on the common interests.

Keeping information and documents confidential:

         Information, documents of all kinds academic knowledge, rights, copyrights, patents, and inventions and other works which is owned by the organization All employees must not disclose or removed from the organization on purpose or not This may lead to damage to business competition or loss of image. or the reputation of the organization or persons related to the organization

Conflicts of interest:

         Directors or executives must notify the Board of Directors without delay. In the event that directors, executives and employees or family members are involved or involved in businesses that compete with or relate to the Company's business operations. or involved in any transaction that may cause a conflict of interest with the Company

         In case of necessity to enter into a transaction that may have a conflict of interest to take into account the interests of the company And conducting transactions as if it were a transaction with a third party by a director, executive or employee who has an interest in that transaction. must not participate in the approval process Such transactions must be presented to the Audit Committee for consideration and opinion at the end of each quarter, in accordance with the policy on related party transactions.

         In the event that there is a transaction that is considered a connected transaction under the announcement of the Office of the Securities and Exchange Commission. and the Stock Exchange of Thailand Must strictly comply with the rules, procedures and disclosure of connected transactions of listed companies in accordance with relevant notifications.

Maintenance of property:

         All directors and employees must use the Company's assets and resources economically and for the best benefit of the Company. The use of company assets and resources for personal gain is prohibited.

         All employees are responsible for making the best use of corporate assets. It also has a duty to take care not to be damaged or lost, including being used in any action other than the operation of the organization.

Adherence to the profession:

         All employees will perform their duties with skills, knowledge, and abilities to the best of their abilities in order to maximize the benefits of the organization.

Private business:

         All employees will not do business. or any activities that damage the reputation and image of the organization And all employees must disclose information about their own or family business that may cause a conflict of interest with the organization. If there is any doubt that such action may cause a conflict of interest or not. Ask for comments from the supervisor directly. or the Compliance and Internal Audit Department

Trading in company securities and using inside information:

         Employees should avoid using inside information for their own gain in buying or selling company stock. or give inside information to other people for the benefit of buying or selling the Company's shares Employees should refrain from buying or selling company stock in the period prior to the release of financial statements. or publish the status of the company including other important information

         Executives or employees who receive material inside information which affects the change in the price of securities Must suspend trading of the company's securities during the period of 1 month before the financial statements or such inside information are disclosed to the public. And do not disclose that material information to other people. and comply with the Company's policy of supervising the use of insider information

Political activities:

         The organization encourages all employees to have equal freedom of expression and participation in politics. without going against morals ethics and law as a good citizen under the democratic system of which the monarch is the head of state

Religious activities:

         The organization encourages all employees to have equality and the opportunity to participate in religious activities without discrimination. By doing their actions must not be contrary to morals, ethics, good customs and laws and regulations.

Prevention of corruption and bribery:

         All employees should avoid accepting or giving assets or any other benefits that may motivate them to make unfair decisions. They should act accurately and straightforwardly and must ensure that such actions will not lead to accusations. or an organization with a bad reputation The items received by the directors are kept in the office. or distributed to employees in the company

         Procurement must be carried out in accordance with the procedures set forth in the Company's regulations and is fair to related parties. The decision must be based on the reasonableness of the price. quality and service received and must be transparently auditable

         In transactions with the government Employees must avoid acts that may induce government or government employees to improperly act. However, building good relations between each other or doing any action within the scope that is appropriate and customary can be done, such as congratulating or giving bouquets on various occasions, etc.

Giving–Receive gifts and rewards:

         All directors and employees are prohibited from soliciting any benefit from partners and/or those doing business with the Company. And it is forbidden to offer any benefits to third parties as an inducement to act in a wrongful way.

 This document will be distributed and signed by all current and future employees of the organization. All employees must perform their duties in strict accordance with the established guidelines. Details in this document may not cover all business matters, but can be used as a guideline for operations. If you have any questions about the message or enforcement, please contact your supervisor or direct personnel manager In the event that an employee fails to comply with or violates this principle or received a disciplinary warning before, may result in disciplinary action to the extent of termination of employment

          8.1 All directors, executives and employees are obligated to acknowledge, understand and strictly follow the code of conduct. If it is found that there is a violation or any action that is contrary to the business ethics, the company will consider and take action by verbal or written warning. and in the event that such action is contrary to regulations and regulations of work The Company will consider penalizing according to the nature of the offense as appropriate to the case.

          8.2 All directors, executives and employees are obligated to sign for acknowledgment of this Code of Conduct. when becoming an employee and has a duty to acknowledge Understand the business ethics when it changes. The company will publicize it to know. and put it into practice.

          8.3 Directors, executives and all employees must not take any action which has the nature to avoid upholding the business ethics or contribute to the involvement of family members or relatives, close persons to take any action which avoids compliance with the business ethics of the Company for indirect personal benefits as well

          8.4 Executives and supervisors must be good role models in complying with business ethics and have a duty to supervise. and encourage subordinates to follow the business ethics

          8.5 The Corporate Governance Working Group assess the adequacy and suitability of ethics And if there is a significant improvement, it must be approved by the Board of Directors.

The Company has assigned the Executive Committee to have the authority to consider and take disciplinary actions against employees who commit an offense. or not complying with the regulations set by the company The Company has imposed 4 disciplinary penalties as follows:

• Verbal admonition by recording it in writing

• Admonition is a book

• Suspension from work without pay

• Termination of employment without compensation

This shall be effective from February 27, 2017 onwards.

                                                                        ____________________________

                                                                         (Mrs. Preeyaporn Tangpaosak)

                                                                               President

                                                                        ALT Telecom Public Company Limited